Manage your loan

We’re here to help you stay on top of your loan when things change or you need a hand.

Increase your loan

Find out how to go about applying for an increase to your existing loan.

Switch loans

Want to switch your current loan to a different Community First loan?

Request a statement

How to view transaction information, request a copy of a statement or change your statement delivery preferences.

Change your details

Ways you can update your details with us so we can stay in touch and get important information to you.

Change direct debits

How you can change the account, amount or how frequently we debit your loan repayments.

Access redraw

How you can access funds you’ve paid in advance.

Need a hand?

For help managing your loan, reach out to one of our knowledgeable team members – we’re here to make the process easy.

Are you experiencing financial hardship?

We’re here to support you during uncertain times. If you experience financial difficulties, we encourage you to contact us quickly so we can work through your options together. You can find out more about financial hardship below.

Find out more