SYSTEMS UPGRADE NOTICE: This Thursday 10th of September from 6:00pm - 8:00pm Community First is conducting critical upgrades to our systems therefore our customer support teams will have no access to provide information on accounts during that time. Our teams will continue to take calls, provide general information to members, and direct them to Internet Banking or the App where appropriate. The good news is that there will be no impact to Internet Banking or the Mobile App, so members will still be able to access these services as normal.

Contact Us

Community First Direct

For member service call1300 13 22 77.

We’re open 8am – 8pm weekdays and 8am – 3pm Saturdays.

Overseas callers

Calling from overseas?
Phone+61 2 9735 1600.

Other contact details

Email: [email protected]

Postal address: PO Box 98 Lidcombe NSW 1825

We’ll call you

Request a call back

Domestic violence support

If you are suffering from domestic violence or would like to seek support, click below for more information.

Click here

Fraud monitoring

Our fraud monitoring service is supported by Vigil. You may be contacted by Vigil regarding activity or to confirm a transaction on your account. To contact Vigil directly, please use the contact details below.

1300 705 750