Telstra Scam Alert

We have received reports that scammers are calling people posing as a Telstra representative and requesting remote access to their computer. This is not a legitimate call from Telstra. The remote access is being used to gain access to member’s personal information and banking details for the purposes of stealing money.

What you should do

If you receive a call like this, you should hang up immediately. It is also a good idea to change any banking passwords. Call us immediately if you are suspicious of any transactions on your account or statement. 

More information about remote access scams can be found here>

Last updated: 12 September 2019

The information contained in this article is only correct at the point of time of publication. It is general information and has been prepared without taking into account your personal circumstances, objectives or needs. Please consider if this information is right for you before making a decision to acquire any product.