Travel
Cash Passport Card

Cash passport is a reloadable card that is secure, convenient and our most popular way to access your money while travelling overseas. You can use the card just your like you use your debit card but for overseas or online purchases.

Features and Benefits

  • Load and use multiple currencies including; Australian Dollars, Euros, US Dollars, Great British Pounds, NZ Dollars, Thai Baht, Canadian Dollars, Japanese Yen, Singapore Dollars & Hong Kong Dollars. Lock in the exchange rate*.
  • Card balances and transactions can be checked online  
  • Reload your card online through BPAY or through one of our financial services stores
  • Your name is not on the card and it is not linked to your personal bank account, making it safer while travelling overseas 
  • Funds can be re-loaded throughout the life of the card meaning you may be able to use the card on more than just one overseas trip
  • You will receive two cards, and can use one as a backup if your first card gets lost or stolen

 

Worldwide acceptance

  • The card can be used for point of sale, online and for ATM transactions worldwide, wherever the MasterCard® acceptance mark is displayed.
  • It's chip and PIN protected for enhanced security and worldwide acceptance.

Easy to use

  • Ability to withdraw local currency at over 2.1 million MasterCard ATMs worldwide
  • Accepted at over 35.9 million MasterCard locations worldwide
  • Card is issued instantly at purchase and activated within 2 hours
  • International ATM transaction fee free^
  • No transaction fee when using the card to pay for goods or services, though some merchants may charge a surcharge
  • Extra funds may be added to the card via BPAY or at a Community First Credit Union Store
  • Option to load up to a maximum of AU$100,000
  • View your account, transactions and manage your currency balances online via “My Account” at www.cashpassport.com/multi 
  • Card valid for up to 5 years so you can use it for multiple trips
  • Free card replacement

Extra benefits not offered by cash

  • Intelligently selects the currency for your transaction. Funds can be used from multiple wallets if required to help ensure your transaction is approved.
  • Chip and PIN protected for wider acceptance, greater security and peace of mind.
  • Carry multiple currencies on one card and manage currencies easily online
  • Emergency cash available to your location if the card is lost or stolen, up to the amount of value on the card
  • 24/7 Global Emergency Assistance - fee free
  • 2 cards provided - one can be used as back up if the first card is lost or stolen
  • Lock in the exchange rate each time you reload a foreign currency
  • Not linked to your personal bank account

Managing your card

You can access all your account information at www.cashpassport.com/multi.
 
This includes:
 
  • Obtaining card balances and statements
  • Locating the nearest MasterCard ATM
  • Travel budgeting tips
  • FAQ’s
 

Retrieving balances

To retrieve the remaining balance on the card, simply visit www.cashpassport.com.au click on "Help Centre" followed by "Replace card or cash out" and then follow the prompts.
 
Cash outs are processed within 2 business days. Note: Cash Outs of foreign cards will be converted to AUD at the prevailing exchange rate prior to crediting to the customers bank account. There is a AU$10 fee to Cash Outs via this site Or, you can simply access funds via a local MasterCard ATM machine.

24/7 Global Emergency Assistance

Customer support is available through the Cash Passport 24/7 Global Emergency Assistance service which provides a range of services including replacement of lost or stolen cards, emergency cash*** to anywhere in the world, translator services, help finding legal or medical support and sending a message home. The list of global toll free phone numbers is on the back of the Cash Passport card. Alternatively, you can seek assistance on-line by visiting www.cashpassport.com.au

 

 

How to apply
Depending on what is most convenient for you, you can choose to get a apply over the phone, or by visiting one of our Financial Services Stores.
Features and Benefits
  • Load and use multiple currencies including; Australian Dollars, Euros, US Dollars, Great British Pounds, NZ Dollars, Thai Baht, Canadian Dollars, Japanese Yen, Singapore Dollars & Hong Kong Dollars. Lock in the exchange rate*.
  • Card balances and transactions can be checked online  
  • Reload your card online through BPAY or through one of our financial services stores
  • Your name is not on the card and it is not linked to your personal bank account, making it safer while travelling overseas 
  • Funds can be re-loaded throughout the life of the card meaning you may be able to use the card on more than just one overseas trip
  • You will receive two cards, and can use one as a backup if your first card gets lost or stolen

 

Worldwide acceptance
  • The card can be used for point of sale, online and for ATM transactions worldwide, wherever the MasterCard® acceptance mark is displayed.
  • It's chip and PIN protected for enhanced security and worldwide acceptance.
Easy to use
  • Ability to withdraw local currency at over 2.1 million MasterCard ATMs worldwide
  • Accepted at over 35.9 million MasterCard locations worldwide
  • Card is issued instantly at purchase and activated within 2 hours
  • International ATM transaction fee free^
  • No transaction fee when using the card to pay for goods or services, though some merchants may charge a surcharge
  • Extra funds may be added to the card via BPAY or at a Community First Credit Union Store
  • Option to load up to a maximum of AU$100,000
  • View your account, transactions and manage your currency balances online via “My Account” at www.cashpassport.com/multi 
  • Card valid for up to 5 years so you can use it for multiple trips
  • Free card replacement
Extra benefits not offered by cash
  • Intelligently selects the currency for your transaction. Funds can be used from multiple wallets if required to help ensure your transaction is approved.
  • Chip and PIN protected for wider acceptance, greater security and peace of mind.
  • Carry multiple currencies on one card and manage currencies easily online
  • Emergency cash available to your location if the card is lost or stolen, up to the amount of value on the card
  • 24/7 Global Emergency Assistance - fee free
  • 2 cards provided - one can be used as back up if the first card is lost or stolen
  • Lock in the exchange rate each time you reload a foreign currency
  • Not linked to your personal bank account
Managing your card
You can access all your account information at www.cashpassport.com/multi.
 
This includes:
 
  • Obtaining card balances and statements
  • Locating the nearest MasterCard ATM
  • Travel budgeting tips
  • FAQ’s
 
Retrieving balances
To retrieve the remaining balance on the card, simply visit www.cashpassport.com.au click on "Help Centre" followed by "Replace card or cash out" and then follow the prompts.
 
Cash outs are processed within 2 business days. Note: Cash Outs of foreign cards will be converted to AUD at the prevailing exchange rate prior to crediting to the customers bank account. There is a AU$10 fee to Cash Outs via this site Or, you can simply access funds via a local MasterCard ATM machine.
24/7 Global Emergency Assistance

Customer support is available through the Cash Passport 24/7 Global Emergency Assistance service which provides a range of services including replacement of lost or stolen cards, emergency cash*** to anywhere in the world, translator services, help finding legal or medical support and sending a message home. The list of global toll free phone numbers is on the back of the Cash Passport card. Alternatively, you can seek assistance on-line by visiting www.cashpassport.com.au

 

 

* ‘locking in the exchange rate’ means that the prevailing exchange rate is locked in for the initial load value only. Subsequent card reloads will be process at the then prevailing exchange rate on the day of the reload is processed (this varies from day to day).
** Some ATM operators may charge an additional withdrawal fee.
*** Emergency cash replacement (up to the amount available on your card), anywhere in the world, normally within 20 minutes, though in some remote locations this could take up to 24 hours.
 
Before you make a decision to acquire the Card, please check www.cashpassport.com/multi for the latest currencies supported. Emergency cash replacement (up to the amount available on your card), anywhere in the world, normally within 20 minutes, though in some remote locations this could take up to 24 hours.
 
MasterCard Prepaid Management Services Australia Pty Limited (ABN 47 145 452 044, AFSL 386 837) arranges for the issue of the Cash Passport in conjunction with the issuer, Heritage Bank Limited (ABN 32 087 652 024, AFSL/ACL 240984). You should consider the Product Disclosure Statement for the relevant Cash Passport available at www.cashpassport.com/multi before deciding to acquire the product. Any advice does not take into account your personal needs, financial circumstances or objectives and you should consider if it is appropriate for you. MasterCard and the MasterCard Brand Mark are registered trademarks of MasterCard International Incorporated. 
 
^Some ATM operators may charge their own fee or set their own limits.