Callers to our contact centre may be hearing an engaged signal at the moment.

We are investigating the issue with Telstra -it looks like their wider network is simply overloaded at the moment as more people are working remotely and utilising the phone more due to social isolation.

We’d like to reassure everyone that we will always be here, but if you can’t get through at the moment, drop us an email to or send us a general enquiry via private message on Facebook.

We expect the issue to be resolved soon.


Last updated: 26 March 2020

The information contained in this article is only correct at the point of time of publication. It is general information and has been prepared without taking into account your personal circumstances, objectives or needs. Please consider if this information is right for you before making a decision to acquire any product.