Holiday Season trading hours
On Christmas Eve and New Years Eve 2021, our financial services stores will close at 3pm and our contact centre will close at 6pm.
Our financial services stores and contact centre will also be closed on the following dates due to public holidays:
Saturday 25th December - Tuesday 28th December
Saturday 1st Jan - Monday 3rd January 2022
Temporary store closures
Due to unforeseen circumstances, our store locations at Liverpool and Blacktown are currently closed and are expected to re-open on Tuesday 4thJanuary.
Our Erina store location will also close at 3pm on Thursday 30 December 2021 and is also expected to re-open on Tuesday 4th January.
During this time, you can still check balances, make transfers and more using the following methods:
- Internet banking: Bank securely by making transfers, pay bills, update your details, check transactions and statements from home, work – anywhere you have internet access.
- Our mobile banking app: Available on both Apple and Android devices, our Community First mobile banking app lets you bank securely wherever you are. You can even change your PIN on your Visa card if you’ve forgotten your current one. You can access our mobile app if you are a registered internet banking user.
- Telephone Banking: Our automated phone banking service lets you check balances and make transfers without having to speak to someone.
- Bank@Post: Make deposits and withdrawals at Australia Post post offices that utilise Bank@Post. (fees apply)