Our thoughts are with everyone who has been impacted by the fires, including families, businesses, communities and our native wildlife.

We’d like to thank the emergency services and volunteers for their ongoing dedication in protecting our communities.

Have you been impacted by the fires?

If you have been impacted by the fires and are struggling with your financial commitments with Community First, we urge you to contact us to discuss your options.

None of Community First stores are currently closed as a result of the bushfires.

Are you insured with CGU Insurance?

Community First offers general insurance through CGU Insurance (owned by IAG). If you have been impacted by the bushfires, are insured with CGU and need to make a claim, we urge you to contact them on 13 24 80.

A message from IAG

It is still too dangerous for their people to access many areas, but where they can, they already have assessors on the ground. They also have teams at recovery centres, helping customers who have been evacuated, with immediate priorities centred on emergency accommodation and access to emergency payments. They’ve also established a dedicated team to prioritise bushfire claims and offer customers access to a counselling service.


Last updated: 09 January 2020

The information contained in this article is only correct at the point of time of publication. It is general information and has been prepared without taking into account your personal circumstances, objectives or needs. Please consider if this information is right for you before making a decision to acquire any product.