a brighter future
At Community First, we put our members before profit.

Managing Your Accounts


At Community First, we understand that you want flexible and easy access to your accounts. We are not into making you use one way or the other. It is entirely up to you. So we give you a number of ways in which you can manage and access our services.


Financial Services Stores

You can access your accounts and enjoy personal service at any one of our 13 Financial Services Stores in Sydney and on the Central Coast. We are currently refurbishing our entire Store network encompassing state of the art technology with some fun elements such as a jukebox and coffee making facilities.

Want to see what one of our Financial Service Stores looks like from outer space? 

Click here for your nearest Financial Services Store location courtesy of Google earth.

Community First Direct - Personal Service by phone

You'll be surprised at what you can do with one telephone call: open a new account or apply for a Home Loan, Personal Loan or Personal Line of Credit.

Our friendly team are here to help you on weekdays from 8am to 8pm and on Saturdays from 9am to 3pm .

To talk to them, please call Community First Direct on 1300 13 22 77

Telephone Banking

You can access information on all your accounts through our 24-Hour Account Enquiries Service, seven days a week. This is an automated service, which you use by pressing the buttons on your touch-tone telephone.

You can complete many transactions over the telephone, conveniently and with total security, for the price of a local call (higher rates from mobile phones).

For 24 Hour access to your accounts call 1300 13 16 99

Learn more more about Telephone Banking

Internet Banking

Through Community First Internet Banking you can conduct a wide range of transactions without having to leave your chair! These include BPAY for bill paying, transfers between accounts and even redraw from your Community First home or personal loan. You can even activate your own Redicard and Visa Card. There are no set up fees, no access charges and no 'business hours' as it is a 24 hour service.

Learn more about Internet Banking

Automated Teller Machines (ATM)

With a Community First Credit Union Redicard or VISA Card, you can withdraw  funds from your Access Account and check your account balance. As a Member, by utilising the national rediATM network of over 1,300 ATM's Australia wide, you can also avoid direct charging fees. 

NAB Bank Deposits

You can make deposits to your Community First accounts through any branch of the National Australia Bank, using a special deposit book which we can issue to you on request.

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