Managing your accounts
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Managing your accounts - Community First Credit Union
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| Flexible, convenient ways to access to your money | ||||||||||||||||||||||
| At Community First, we understand that you want flexible, convenient and easy access to your money which is why we provide our Members with a range of options in which you can manage your accounts: | ||||||||||||||||||||||
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| You can make deposits to your Community First accounts through any branch of the National Australia Bank, using a special deposit book which we can issue to you on request. Simply call 1300 13 22 77 or visit your nearest Community First Store to order one. | ||||||||||||||||||||||
| Australia Post outlets with the Bank@Post symbol | ||||||||||||||||||||||
| You can make deposits (including cheque deposits) and withdrawals to and from your Community First account(s) at any Australia Post outlet displaying the Bank@Post symbol. This service provides you with added convenience in the event you are unable to get to a Community First Store. | ||||||||||||||||||||||
| Community First Direct - Personal Service by phone | ||||||||||||||||||||||
| You'll be surprised at what you can do with one telephone call. Community First Direct can help you with any kind of inquiry you might have, including opening new accounts such as home loans and term deposits. Our friendly team are here to help you on weekdays from 8am to 8pm and on Saturdays from 8am to 3pm . Simply call 1300 13 22 77 for this service. | ||||||||||||||||||||||
| Telephone Banking | ||||||||||||||||||||||
| You can access information on all your accounts through our 24-Hour Account Enquiries Service, seven days a week. This is an automated service, which you use by pressing the buttons on your touch-tone telephone. You can complete many transactions over the telephone, conveniently and with total security, for the price of a local call (higher rates from mobile phones). For 24 Hour access to your accounts call 1300 13 16 99 | ||||||||||||||||||||||
| Learn more about Telephone Banking | ||||||||||||||||||||||
| Internet Banking | ||||||||||||||||||||||
| Through Community First Internet Banking you can conduct a wide range of transactions at a time that suits you. These include BPAY for bill paying, transfers between internal and external accounts, redraw from your Community First loans, activate your Redicard or Visa Card, manage your personal details, set up alerts and regular payments and change your passwords. There are no set up fees, no access charges and no 'business hours' as it is a 24 hour service. | ||||||||||||||||||||||
| Learn more about Internet Banking | ||||||||||||||||||||||
| E-statements | ||||||||||||||||||||||
| Our e-statements functionality provides you with the convenience of having your statement history at the click of a button. By registering, you will also be helping the environment by doing away with paper statements. | ||||||||||||||||||||||
| Learn more about e-statements | ||||||||||||||||||||||
| Mobile Banking | ||||||||||||||||||||||
| If you’re out and about, your banking is now more convenient than ever with Community First’s mobile banking application. This application allows you to access our secure mobile banking site and can also help you locate your nearest rediATM or Community First Financial Services Store by providing you a map view of the Store and ATM locations | ||||||||||||||||||||||
| Learn more about Mobile Banking or download the mobile banking app | ||||||||||||||||||||||
| Our network of 3,500 rediATMs | ||||||||||||||||||||||
| With a Community First Credit Union Redicard or VISA Card, you can withdraw funds from your account(s) and check your account balance. As a Member, by utilising the rediATM network of over 3,500 ATM's Australia wide, you can also avoid direct charge fees. | ||||||||||||||||||||||
| Find your nearest rediATM | ||||||||||||||||||||||
| SMS and email alerts | ||||||||||||||||||||||
| Our free alerts service lets you to stay in control of your finances and avoid any surprises. All you need to do is select what you'd like to be notified of, and we'll automatically send you an SMS or email alert as it happens. | ||||||||||||||||||||||
| Learn more about SMS and email alerts | ||||||||||||||||||||||
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| Our product Conditions of Use are available on this website. You should read and consider these Terms and Conditions when deciding to use any product. |
